AIRPORT SERVICES

The SMS (Short Message Service) flight information enquiry service is launched to bring extra convenience to passengers. Customers of Africell, Comium, Gamcel and Qcell, excluding roaming users, can receive up to the next two days of flight information via SMS.
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CUSTOMER CARE

Service industry businesses and institutions rely heavily on appointment and reservation scheduling. Clinics and hospitals, restaurants, real estate agencies, accountants, salons, and many other types of companies depend on customers to arrive on time. Missed appointments and no shows mean less revenue and higher overhead, direct hits on a business’s bottom line and productivity. And in the case of businesses such as clinics and hospitals, missed appointments limit access to services for other customers.
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HR SOLUTIONS

Regular and consistent communications to employees are a key contributor to employee Interaction. The mobile channel gives HR organizations a new and efficient way to send individual greetings, organization announcements and other time-critical communications to employees on their preferred channel.
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IT SECURITY SOLUTIONS

A critical success factor for IT and security organizations is effective communications, which enable quick decision making and operational efficiency regardless of location or time of day. The mobile channel offers compelling, new communication and operational solutions for IT and security groups. With mobile messaging, you can solve for a variety of IT and security use cases that help ensure business continuity, improve IT and support management, and provide security, authentication and fraud protection.
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OPERATION & LOGISTICS

Mobile provides the fastest, most convenient way to communicate order and shipping status to consumers. With online sales continuing their steady growth, and text-enabled mobile phones already in the hands of the vast majority of consumers, there’s no better time than now to mobilize the shipping notification process.
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SALES & MARKETING

Mobile marketing may be a commonplace, but organizations are limited by solutions that don’t enable personalization of special offers, coupons and rewards. Organizations must look to multi-channel communications for solutions.
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SMS & REVENUE COLLECTION

Revenue collection can be expensive. Whether you keep it inhouse or work with a third-party agency, you can easily spend thousands trying to get customers to pay their bills. Payment reminders, late payment notices, default judgments,every added step in the process reduces your margin and your chance of success.
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SMS & SCHOOLS

Can engaging parents via SMS messaging help their student’s performance in school?
Yes, it can. At least in some ways. A year-long study called the Parent Engagement Project (PEP), ran a trial of sending parents SMS messages relating to their student’s schooling. It included over 15,600 students and 36 secondary schools throughout England.
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